Delivery Policy

Delivery Time

If chosen products are in stock, we will normally dispatch your order within 3 business days of accepting your order. After dispatch, the order should arrive within 2-10 business days depending on your location. Please ensure you enter the correct delivery address as parcels that are returned to us as undelivered will incur a re-delivery fee.

Delivery Options

Orders are dispatched through  courier or Australian Post facilities  as a door to door delivery. Please note that tea/coffee/dinner sets will be delivered with couriers only. It is very important that during the day of delivery  there is someone present  to sign for the delivery. If you are not at home when the goods are delivered, our couriers will leave a card with information on how to collect your parcel or to arrange a re-delivery.

It will not be possible to deliver to PO Boxes. 

Delivery Charges

Delivery is charged depending on weight for all deliveries within Australia,

New Zealand, US and Canada. 

Re-Delivery Charges

If your order is returned to us as undelivered due to insufficient or incorrect delivery address provided, it will incur re-delivery charge regardless of total amount of your order. Subject to our Returns Policy, freight charges paid for the original dispatch are not refundable.

 

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